Privacy Policy
Last updated: 27/05/2025
1. About Us
This website is managed by an independent tour guide based in Venice, offering personalized tours of the city.
For any privacy-related inquiries, you can contact us at:
📧 info@alicetourguideinvenice.com
2. Data Collected
a. Browsing Data
When you visit the site, we collect anonymous information via Google Analytics (through the MonsterInsights plugin), such as:
- device type and browser
- pages visited
- time spent on the site
This data is used solely to improve user experience and understand how the site is used.
b. Contact Forms
If you contact us through the contact form, we collect:
- your name
- your email address
- your message
These data are used only to respond to your inquiry or booking request. They are not shared with third parties.
c. External Reviews
The site displays reviews from Google and TripAdvisor, embedded via iframes or external links.
These contents are subject to the respective privacy policies of those services.
3. Cookies
We use technical and analytical cookies (Google Analytics via MonsterInsights).
You can manage or disable cookies via your browser settings.
4. Purpose of Data Processing
Collected data is processed for the following purposes:
- to improve site navigation and usability
- to respond to information or booking requests
- to evaluate interest in the offered content
- to monitor the effectiveness of the services provided
5. Data Retention
- Browsing data collected via Google Analytics is retained according to Google’s policies (usually 14 months).
- Data submitted through the contact form is retained only as long as necessary to handle the request.
6. User Rights
You have the right to:
- request access to your data
- request correction or deletion
- restrict or object to data processing
- lodge a complaint with the supervisory authority (Data Protection Authority)
You can exercise these rights by contacting us at:
📧 info@alicetourguideinvenice.com
7. Changes to This Policy
We reserve the right to modify this privacy policy at any time.
Changes will be posted on this page.